Frequently Asked Questions

Please read our FAQ before sending us a message.

We offer free standard shipping on all orders within Europe. For orders below 100 euros, standard shipping charges apply. For expedited or international shipping, additional charges may apply. You can find detailed shipping costs during the checkout process.

We accept the following secure payment methods:

iDEAL
Apple Pay
MasterCard
Klarna
Check the checkout page for the full list of accepted payment methods.

Delivery times vary based on your location and chosen shipping method. Standard shipping takes approximately 2 to 5 days. You will receive a confirmation email with tracking information once your order is placed.

Your security is our priority. Justuslabel uses industry-standard encryption to protect your personal and payment information. We do not store sensitive payment details, ensuring your data is safe from unauthorized access.

After placing your order, you’ll receive an order confirmation email. Our team will process and pack your items carefully. Upon dispatch, you’ll get a shipping confirmation email with tracking information to monitor your package’s journey. Additionally, for each designer item, you will receive an authenticity certificate via email, ensuring the genuineness of your purchase.

Yes, you’ll receive a detailed invoice via email, including the items purchased, total cost, and any applicable taxes or fees. Keep this invoice for your records. Orders above 100 euros qualify for free shipping.

If you have additional questions or concerns, feel free to reach out to our customer support team for assistance. You can email us at info@justuslabel.nl.

Send us an email

Alternatively please submit your query below, and one of our team will get back to you within 1-2 working days .